Billing Terms and Conditions

Sophie New York Payment Policy

1. Accepted Payment Methods

At Sophie New York, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk orders – contact us for details)

All payments are processed in United States Dollars (USD).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on the Sophie New York are in United States Dollars (USD).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • The Sophie New York uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@sophie-newyork.com

6. Fraud Prevention

  • Sophie New York reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

 

Store Name: Sophie New York
Address: 87 E 42nd St, New York, NY, 10017, USA
Email: support@sophie-newyork.com
Phone: +18454569604

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We do our best to reply to your e-mail within 1-2 business days.