Billing Terms and Conditions

Billing Terms and Conditions

Last updated: March 30, 2026

This Billing Terms and Conditions document outlines the payment and billing practices for Sophie New York.

1. Accepted Payment Methods

At Sophie New York, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Apple Pay & Google Pay
  • Shop Pay

All payments are processed in United States Dollars (USD).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on sophie-newyork.com are in United States Dollars (USD).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Sophie New York uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

6. Fraud Prevention

  • Carol and Margaret Wilmington reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Information

Store Name: Carol and Margaret Wilmington
Address: 28 Park Way, Upper Saddle River, NJ 07458, United States
Email: care@carolmargaret-wilmington.com
Phone: +12602313521
Customer Service Hours: Monday to Friday, 8:00 AM — 5:00 PM ET (Eastern Time, USA)
Response Time: We aim to reply within 1–2 business days.